Terms and conditions for public courses
to the Forecast Solutions website

Terms and conditions for training courses (rev 08/19)

The 'Client' is the company or organisation that is liable for payment of the course fee. The following terms and conditions, together with a quotation if provided, form the entire contract between Forecast Solutions Planning Ltd, referred to as 'Forecast Solutions' and the 'Client'.

  1. Training may take place at the Forecast Solutions preferred venue, at the Client's office or at some other agreed location.

  2. When delegates are planned to participate in worked exercises based on Microsoft Excel, the Client will be expected to provide suitable computers for the delegates with Excel installed.

  3. If courses are carried out a venue provided by Forecast Solutions, lunch and refreshments during course days will be provided by Forecast Solutions.

  4. Any accommodation required by Client delegates is the responsibility of the Client.

  5. If courses are carried out at Client premises, the Client will provide a suitable meeting room equipped with a projector and whiteboard / flipchart, plus lunch and refreshments as required.

  6. Other course materials will be provided by Forecast Solutions

  7. Unless separately agreed course fees must be received in full at least 15 days before the course start date.

  8. A reschedule of course dates is accepted subject to notification at least 15 days prior to the course start date and provided the revised date agreed is 60 days or less ahead of the date first set.

  9. If a course is cancelled by the Client a cancellation fee will be payable calculated as a percentage of the course fee, being 0% if notice of the cancellation is given 30 days or more ahead of the agreed course start date, 20% if 15 - 29 days ahead and 100% if less than 15 days ahead.

  10. Failure to pay a course fee by the due date constitutes cancellation of the course by the Client and does not remove the obligation to pay the cancellation fee that applies.