Demand Forecasting & Planning: Consulting and Training Services
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Demand Planning and Sales Forecasting Services

UK based Forecast Solutions provides specialist training and consulting services in order to improve methods and processes for demand planning and sales forecasting. We support companies across a broad range of consumer and industrial sectors including FMCG, high tech, health care and construction.

Expertise covers both short term demand forecasting and medium range forecasting as needed for sales and operations planning. We are expert in time series forecasting methods such as exponential smoothing and also undertake causal analysis to create pricing models and to investigate the effects on demand of factors such as unseasonal weather and weather sensitivity.

With any forecasting method it is often true that finding the best method for dealing with seasonality is a major factor in maximising forecast accuracy. Also, dealing with the effect of promotions in the best way is vital for many businesses, particularly for FMCG.  We are well equipped to advise on these subjects.

In terms of software we help companies make best use of existing software or can help choose a new solution if such is needed. A forecasting system can be provided in Excel or we can facilitate a software selection process. If internal resource is limited we can provide an outsourced sales forecasting service. 

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Demand Planning Training

Forecast Solutions offers a range of public and in-house training courses and workshops. Different approaches to forecasting are explored, including subjective methods, causal analysis and time series forecasting. Effective methods for dealing with seasonality, promotions and new products are included.

Other topics covered include forecast accuracy measurement, the growing use of EPOS data,  stock policy and demand management. Public courses are independent of any particular forecasting software except in the sense that Excel is used in a number of worked examples.

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Forecasting Software

If the scale or complexity of the forecasting task means that specialist forecasting software is desirable, Forecast Solutions can help in a number of ways. We can work with you to define the forecasting methods and system capabilities that are needed and draw up a software specification.  Then we can help in a software selection process to facilitate your company's choice of the most suitable solution.

When the number of products to be forecast is relatively small we can alternatively consider the possibility of providing a forecasting solution in Excel. In doing so we make use of our expert knowledge of forecasting techniques and partner with Excel and VBA experts to provide a user-friendly front end.

Causal Analysis including Pricing Models

Demand is often affected by causal factors such as price relationships, unseasonal weather or economic indicators such as GDP. It can be beneficial to carry out analysis to validate the importance of suspected factors and to quantify their effects. Such causal analysis can be an important element in the overall forecasting solution and can help define pricing strategy and other business strategy.

Forecast Solutions is skilled in the use of specialist statistical software to examine such vital areas as price sensitivity and the effects of economic leading indicators.  Unseasonal weather can drive significant changes in demand, so a study to quantify  weather sensitivity can be very helpful in forecasting.

Time Series Forecasting

Many sales forecasting systems rely on the simple forecasting methods of time series projection, thus analysing sales trends and seasonality in the history and projecting into the future. Both curve fitting and the commonly used exponential smoothing methods fall into this category.

In medium term forecasting such as for sales and operations planning, it is important to reflect product life cycles and expected changes in the competitive and technological environment. Short term demand forecasting and planning is more to do with detailed tracking and management of short term demand in order to minimise inventory and maximise customer service.

FMCG Forecasting and Promotions

The presence of past promotional activity in the historical data that is to be used as the basis for demand forecasting can cause problems in FMCG forecasting. It affects seasonal analysis, choice of forecasting model and setting the correct level of forecast demand. Therefore the sales history often needs to be cleansed  of promotions before it is submitted to statistical forecasting.

Then there is the question of how to approach the promotional forecasting going forward. If promotions have occurred frequently in the past, a good option is to try to build promotional profiles through analysis of previous promotions. Otherwise a more manual approach may be needed. Sometimes it is helpful to keep the promotional forecast separate from the baseline.

Seasonality in Forecasting

Finding the best way of dealing with seasonality in forecasting is an essential element in sales forecasting for many businesses and can sometimes dominate the forecasting task. Seasonal analysis becomes harder as the data becomes more detailed, so it is often useful to use a GSI (group seasonal indices) approach.

Smaller time buckets also make the calculation of seasonal indices more difficult, therefore the task is more difficult with weekly as opposed to monthly forecasting. This sometimes contradicts an intention to improve forecast accuracy by forecasting in smaller time buckets.

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Forecast Accuracy

Improved forecast accuracy is vital in short term sales forecasting leads in order to lower stock levels, reduced operational costs and provide better customer service. For medium term forecasting, such as that needed for sales and operations planning, an accurate forecast is essential for best business and financial planning.

Forecast Solutions can carry out a forecast accuracy health check by measuring forecast accuracy achieved in the past and comparing with the accuracy that could have been achieved using improved statistical forecasting methods

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Demand Planning Improvement

In a sales forecasting improvement program current sales forecasting processes and methods are examined to assess how successful they are in meeting business objectives. Measurement of current and potential forecast accuracy is key and a forecast accuracy health check can be carried out.

The aim then is to identify improvements that can be made involving the forecasting infrastructure, methods and processes, with a view to improve forecast accuracy going forward. If there is a significant benefit to be achieved by demand planning software changes, Forecast Solutions can assist.

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Forecasting Services

If internal resource is not available, Forecast Solutions can fill the gap by providing an expert sales forecasting service. A number of alternative methods of delivery are possible, ranging from regular on-site visits to a full remote service, the aim being to complement existing resource in the best possible way.

In a fully outsourced service, specialist econometrics and forecasting software is brought to bear to provide a baseline statistical forecast that can then be reviewed and modified by those in the business with detailed commercial knowledge.

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